Forum design system meant to blend seamlessly with Notion’s existing brand.
6.
Evaluation
NEXT STEPS
01.
Collect feedback
After its initial launch, Notion Forums will continually collect user feedback via a/b testing and in-platform feedback surveys.
This feedback will be used to determine the priority of future feature implementation, fixes, and more.
02.
Increase retention
Community driven content begs the question: Why would someone post responses?
Potentially implement a reward system where users can earn points for contributing to the forum.
Additionally, promote the secondary goal of Notion Forum: posting Notion-related resources, fun discussions, etc. to increase "browsability" of the platform.
03.
Build brand loyalty
Ultimately, Notion Forum's goal is to reduce the friction between users and platform while building brand loyalty & sustainability.
7.
Takeaways
01.
Dream big.
As one of my first ventures into designing for an existing product, I had to learn how to seamlessly blend a new idea with existing design systems.
What entry point made the most sense for Forums? Where would users expect it to be? What would they expect it to look like?
When shipped, Forums should look and feel as if it was always there in the first place.
02.
Show more with less
With forums, information gets overwhelming, fast.
Designing a forum for a product like Notion, characterized by minimalism and space felt like the perfect opportunity to explore what it means to design a forum that doesn't feel crowded.
As I explored layout options, I learned to find the sweet spot between "not enough" and "too much."
